Last updated: July 2, 2026
Welcome to Shivansh Consultants. At Shivansh Consultants, we are committed to protecting and respecting your privacy. This Privacy Policy sets out our policies and procedures on the collection, use, disclosure, and transfer of Your information by Shivansh Consultants (collectively referred to as the “Company,” “we,” “our,” or “us”) when You use our website (www.shivanshconsultants.com), our physical office, or our services (collectively, the “Services”).
This Privacy Policy is aligned with the requirements of the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and applicable rules and regulations framed thereunder.
By accessing or using the Services, you consent to the collection, storage, processing, and use of the Personal Data that you provide (including any updates or corrections as provided by you) in accordance with this Privacy Policy and applicable laws.
DEFINITIONS
The capitalized terms shall have the meaning as defined under:
- Account means a unique account registered and maintained by You for the purposes of accessing and using the Services or parts thereof.
- Affiliate means an entity that controls, is controlled by or is under common control with a party.
- Company refers to Shivansh Consultants, located at F-909, PNTC, Times Of India Press Rd, Satellite, Ahmedabad, Gujarat 380015, India.
- Country refers to India.
- Device means any electronic device that can access the Services, including computers, mobile phones, or tablets.
- Personal Data is any information that relates to an identified or identifiable individual either directly or indirectly, including name, contact details, identification numbers, financial layouts , health metrics, and travel history.
- Services refers to the end-to-end visa and immigration consultancy services, flight and hotel bookings, forex, travel insurance, and passport/OCI services provided by the Company.
- Service Provider means any third-party companies, vendors (such as VFS Global), contractors, or individuals engaged by the Company to facilitate the Services.
- Usage Data refers to information collected automatically, either generated by the use of the Services or from the Service infrastructure itself (e.g., duration of a page visit, IP address).
- User or You means the individual accessing or using the Services, or the company or legal entity on behalf of which such individual accesses the Services.
INFORMATION COLLECTED
i) Personal Data
To avail of our end-to-end visa and travel Services, You will be required to provide certain personally identifiable information necessary for profile evaluation, document preparation, and application filing. This information may include, but is not limited to:
- Email address and Phone number
- First name, last name, and Demographic data (Age/DOB, Gender)
- Residential Address, State, ZIP/Postal code, City
- Passport and OCI details
- Bank account details, financial source verification, and tax history mappings
- Employment details, employer letters, and educational qualifications (such as Anabin recognition or APS certification)
- Medical records and history (for specific requirements like Schengen health insurance setups or Singapore health screening matrices)
- Biometric information (as required by specific embassies/consulates)
- Photographs
You have the option to not provide certain data requested by us. However, in case You choose to withhold necessary Personal Data, we may not be able to provide accurate visa application handling or travel bookings. We will not be liable for the denial of Services arising from Your decision to withhold required information.
ii) Usage Data
Usage Data is collected automatically when You use our website. This may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, the pages of our Services that You visit, time spent on those pages, and other diagnostic data.
iii) Children’s Privacy Protection
We do not knowingly process the personal data of children (persons under the age of 18 years) without obtaining verifiable parental or lawful guardian consent. When handling Dependent & Family Visas or Student Visas for minors, we mandate that parents or legal guardians provide the requisite consent and documentation. If we become aware that we have collected personal data of a child without required consent, we will take immediate steps to delete such data.
COOKIES AND TRACKING TECHNOLOGIES
We use Cookies and similar tracking technologies to monitor activity on our website and store certain information to improve your user experience. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, some parts of our Service may not function properly.
USE OF INFORMATION
The Company may use the information provided by You for the following purposes:
- Service Delivery: To assess eligibility, prepare documents, schedule appointments, and provide end-to-end support for Student, Visitor, PR, Business, and Dependent Visas across 50+ countries.
- Travel Arrangements: To secure flight bookings, travel itineraries, forex, and accommodation assistance.
- Account Management: To manage your inquiries and consultation appointments.
- Communication: To contact You by email, telephone calls, or SMS regarding application status, compliance guidance, interview coaching, and security updates.
- Marketing & Updates: To provide You with news, special offers, and general information about other mobility services (like the Germany Opportunity Card or Canada Express Entry). You may opt-out of marketing communications at any time.
INFORMATION SHARING
We may share Your personal information in accordance with applicable law and only on the basis of a valid legal ground. Specifically, Your Personal Data may be shared in the following circumstances:
- Government & Diplomatic Missions: To process Your visa, OCI, or passport request, we must share Your personal information with the respective government, diplomatic mission, embassy, or their authorized service providers (e.g., VFS systems, ICA systems). Once shared, the protection of Your data is governed by the respective authority’s privacy framework.
- Travel & Educational Partners: With airlines, hotels, and universities for securing travel arrangements, issuing CAS letters, or verifying institutional sponsorships.
- Service Providers: With trusted third-party vendors for payment processing, IT support, and data analytics.
- Legal & Regulatory Compliance: When required by law, court, or governmental agency for the verification of identity, or for the prevention, detection, and investigation of cyber incidents or offenses.
- Protection of Biometric Data: We do not independently store or share Biometric data for marketing. Any biometric data handling required for visa processing is done securely and strictly routed through official embassy guidelines or their authorized biometric collection centers.
ACCESSING AND UPDATING PERSONAL INFORMATION
You have the right to access, correct, update, and erase your personal information, and to withdraw consent at any time. On receipt of such a request at contact@shivanshconsultants.com, we will take reasonable steps to process the same within a reasonable time, subject to any lawful retention obligations. To protect Your privacy, we may ask You to verify your identity before processing such requests.
RETENTION OF INFORMATION
Your Personal Data will be collected and processed only for lawful purposes connected with the provision of our immigration and travel services. It shall not be retained beyond the period necessary to fulfill those purposes, unless retention is required by law (such as for taxation, compliance, or legal disputes).
TRANSFER OF YOUR PERSONAL DATA
Due to the global nature of our services (supporting travel and migration to 50+ countries ), Your information may be transferred to computers and servers located outside of India—specifically to the jurisdiction of the country you are applying to visit or migrate to. By consenting to this Privacy Policy and submitting such information, You agree to such transfer. The Company will take reasonable steps to ensure your data is treated securely.
INFORMATION SECURITY
We implement appropriate technical and organizational measures to protect Your Personal Data against unauthorized access, alteration, disclosure, or destruction. All information collected by the Company is securely stored, and access is restricted to authorized personnel who require it to facilitate your visa or travel processing. While we strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet is 100% secure.
LINKS TO OTHER WEBSITES
Our Service may contain links to third-party websites (such as government portals, university portals like Universitaly or Campus France, or social media pages). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
UPDATES/CHANGES
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date at the top of the policy will be revised accordingly. By continuing to use Our Services after the effective date of the Updated Privacy Policy, You will be deemed to have accepted the changes.
CONTACT US & GRIEVANCE REDRESSAL
If You have any questions, suggestions, or grievances regarding this Privacy Policy or the processing of your information, please contact our Grievance Officer / Support Team:
Shivansh Consultants
- Address: F-909, PNTC, Times Of India Press Rd, Satellite, Ahmedabad, Gujarat 380015, India
- Phone: +91 93273 48650
- Email: contact@shivanshconsultants.com
- Office Hours: Monday – Saturday: 10:00 AM – 7:00 PM
When submitting a complaint, kindly provide the following:
- Identification of the information provided by You.
- A clear statement specifying whether the information is personal or sensitive.
- Your address, telephone number, and e-mail address.
- A statement explaining your grievance.
In compliance with applicable law, we will strive to resolve the matter within 15 days of the receipt of the complaint.